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Objective: To explore the methods of community-based organizations (CBOs) in HIV prevention and support services in Vietnam during the social distancing caused by the COVID-19 pandemic. Method: Qualitative research method, in-depth interview with 20 CBO representatives in 10 provinces and cities of Vietnam. Result: CBOs have changed forms of communication, counseling offline on HIV prevention to media, online counseling through Blued, Grindr, and social networks such as Facebook, Zalo. Some CBOs provide HIV prevention items by making appointments for clients in a familiar location, while at the same time following COVID-19 disease prevention regulations. Strengthening the connection of CBO representatives to private clinics and local HIV prevention centers contributes to the timely delivery of medicines to customers. Conclusion: The methods of transforming service delivery to online, connecting CBOs, between CBOs and private clinics, local HIV prevention centers, and HIV prevention departments is essential to respond meet the needs of customers during a social distancing caused by COVID-19. Keywords: COVID-19, a community-based organization, HIV prevention and treatment support services. |