Managing processes of service based on service management

Autor:	Irina Dokukina, Yuliya Makarova
Rok vydání:	2017
Předmět:	Service (business) Service product management Process management Service delivery framework business.industry Service design Service management Service level objective Service level requirement General Medicine Service provider business
Zdroj:	Central Russian Journal of Social Sciences. 12:288-295
ISSN:	2071-2367
DOI:	10.12737/24805
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::e3f44047e7bafd5e4c0aaa22025f3755 https://doi.org/10.12737/24805 Zobrazit plný text záznamu