Continuous User Understanding for the Evolution of Interactive Systems
| Autor: | Jan Ole Johanssen |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
business.industry
Computer science 05 social sciences 020207 software engineering 02 engineering and technology Feedback loop Usage data Software changes Software usage Software Continuous software engineering Human–computer interaction 0202 electrical engineering electronic engineering information engineering 0501 psychology and cognitive sciences User needs business 050107 human factors |
| Zdroj: | EICS |
| Popis: | Continuous Software Engineering (CSE) activities, i.e., rapidly delivering new software functionality to software users and implementing received feedback, have became an established development practice for creating interactive systems. The frequency of software changes turns the feedback loop with users into a critical element of CSE that has not been addressed sufficiently; thus, it may be challenging for developers to understand users' software usage. This research project aims to enable a better understanding of users during CSE. We investigate relevant usage knowledge needs, the unobtrusive collection of usage data by software and hardware sensors, how usage data can be related to feature increments, and ways to externalize tacit usage knowledge. Leveraging these insights, we develop a platform to monitor, visualize, and understand usage knowledge to support developers during the design and development of interactive systems. The overall goal is to accurately fit the functionality of interactive systems to user needs. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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