A Validation Study of the Dimensions of Perceived Quality of Training in Instructor-Led Training Venues

Autor: Candice E. Clemenz, Kunsoon Park, Pamela A. Weaver
Rok vydání: 2005
Předmět:
Zdroj: Journal of Human Resources in Hospitality & Tourism. 4:47-59
ISSN: 1533-2853
1533-2845
DOI: 10.1300/j171v04n01_04
Popis: To assess the validity of a study that identified six dimensions of perceived training quality in instructor-led training settings, 207 restaurant trainees from two food and beverage classes completed the survey instrument developed in the original research. Factor analysis of the new data also produced six training quality determinants; five were in common with the research being evaluated. The six factors revealed in the current study were credibility, organization, courtesy, relevance, interactivity, and climate.
Databáze: OpenAIRE