Implementing multiple perspective feedback: An integrated framework

Autor:	Andrea M. Olson, Carol Lynn Courtney, Jeff W. Johnson
Rok vydání:	1996
Předmět:	Structure (mathematical logic) Organizational Behavior and Human Resource Management Descriptive knowledge Process management business.industry Computer science Process (engineering) Popularity Organizational performance Work (electrical) Organization development Organizational learning business Applied Psychology
Zdroj:	Human Resource Management Review. 6:253-277
ISSN:	1053-4822
DOI:	10.1016/s1053-4822(96)90019-4
Popis:	Despite the recent popularity of multiple perspective feedback systems, there is little theory to guide research in this area and to promote the successful implementation of multiple perspective feedback in organizations. By integrating organizational development and individual performance perspectives, a theoretical framework is developed that illustrates the mechanisms by which feedback can lead to improved individual, work group, and organizational performance. According to this framework, when the structure and systems of the organization are congruent with the goals of the feedback program, feedback positively influences individual performance determinants (e.g., declarative knowledge, motivation). This leads to improved individual performance, which contributes to desired organizational outcomes. Based on this framework, practical questions that should be addressed before a feedback process is implemented are presented.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::e11137c0564c92e439acb718ebdbaba2 https://doi.org/10.1016/s1053-4822(96)90019-4 Zobrazit plný text záznamu Full Text from ScienceDirect Plný text ve formátu PDF Plný text ve formátu HTML
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