Performance Management in Healthcare

Autor: Jan Walburg, John Wilderspin, Karin M.M. Lemmens, Helen Bevan
Rok vydání: 2005
Předmět:
DOI: 10.4324/9780203356807
Popis: Part 1: Background and Principles of Performance Management 1. General Introduction 2. The Learning Organisation in the Healthcare Sector 3. Principles of Performance Management Part 2: Development of Performance Management in Healthcare 4. Setting the Stage 5. The Core of the System: Multidisciplinary Teams 6. Process Description and Guarantees 7. Performance Indicators 8. Patient Variables 9. Criteria and Benchmarks 10. Feedback and Presentation 11. Analysis and Improvement Part 3: Performance Management and Society 12. Disease Management 13. Performance Management and the Development of the Discipline 14. Performance Management and Stakeholders Part 4: Case Histories
Databáze: OpenAIRE