When the Wisdom of Communication is Vital During the Requirements Elicitation Process

Autor: Sabrina Ahmad, Maslita Abd Aziz, Emaliana Kasmuri, Noor Azilah Muda
Rok vydání: 2014
Předmět:
DOI: 10.4018/978-1-4666-6026-7.ch003
Popis: Requirements elicitation is accepted as one of the most crucial stages in software engineering, as it addresses the critical problem of designing the right software for the stakeholder. It is seldom technical difficulties that cause problems in the process of requirements elicitation but rather human factors, especially communication. This chapter presents the requirements elicitation experience with the industry and the lessons learnt throughout the process. It highlights the requirements elicitation best practices and alternative options during the process. It also discusses the issues concerning communication disparity between the stakeholders, which may affect the software development project as a whole. The outcome of the requirements elicitation process experience is reported and analysed for future improvement.
Databáze: OpenAIRE