Trust Building in the Globalizing Workplace of Japan

Autor: Yuichiro Kanazawa, Shinichiro Watanabe
Rok vydání: 2021
Předmět:
Zdroj: Springer Series in Emerging Cultural Perspectives in Work, Organizational, and Personnel Studies ISBN: 9783030567170
DOI: 10.1007/978-3-030-56718-7_8
Popis: The purpose of this chapter is to discuss how cross-cultural research on trust and trustworthiness can be applied to the workplace of Japan that is being increasingly multicultural. We started with a question about how cultures have been generalted and maintained and learned that the origin of collectivism, a most characteristic nature of the Japanese culture, can be traced to the irrigation system where collective cooperation among farmers was believed to be a matter of life and death. Next we reviewed some influential trust research in Japan that opened our eyes to the distinction between trust and assurance-based trust. We also had a bird’s eye view of cross-societal trust research. The main focus was on a study that indicated that the nature of interpersonal reciprocity can be a stronger explanatory factor of trust and trustworthiness than do the differences in cultures or nationalities. Finally it was pointed out that most cross-cultural research on trust has been colored by the binary or categorical view of culture (e.g., East vs West, or Japan vs U.S.A.) and therefore remarkable for their lack of attention to intracultural variablility. Thus, we addressed the need for explorative studies that transcend the classificatory view of cultural variation to embrace the dimensional view of the variation.
Databáze: OpenAIRE