CrowdStrom: Analysis, Design, and Implementation of Processes for a Peer-to-Peer Service for Electric Vehicle Charging
| Autor: | Matthias Löchte, Florian Plenter, Martin Matzner, Friedrich Chasin, Sarah Pütz, Jörg Becker, Moritz von Hoffen, Jan Hendrik Betzing |
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| Rok vydání: | 2017 |
| Předmět: |
Service (systems architecture)
Computer science Business process business.industry 020209 energy Best practice Online charging system 02 engineering and technology Business model Project team Business Process Model and Notation Business process management Engineering management Embedded system 0202 electrical engineering electronic engineering information engineering 020201 artificial intelligence & image processing business |
| Zdroj: | Business Process Management Cases ISBN: 9783319583068 Business Process Management Cases |
| DOI: | 10.1007/978-3-319-58307-5_18 |
| Popis: | (a) Situation faced: An inadequate number of publicly available charging points is among the main reasons that consumers do not buy electric vehicles (EVs). To address this problem, we suggest a peer-to-peer (P2P) sharing approach for private charging infrastructures. We formed a joint consortium between academia and industry to design and implement a web platform and an underlying business model for an infrastructure of individually owned EV-charging stations for public use. Currently, there are no standardized processes for EV charging, so we had to look elsewhere for processes that could be adapted or partly adopted as a foundation for the proposed web platform. (b) Action taken: We interviewed representatives of seven organizations that are already operating in the domain of EV charging about the relevant business processes. Applying the BPM lifecycle (Dumas et al., Fundamentals of business process management. Springer, 2013), we analyzed the resulting as-is processes for best practices and redesigned them for the scenario of a P2P platform for EV charging. (c) Results achieved: Sixteen to-be processes that comprised registration, authentication, charging, billing, and administration were modeled in BPMN and implemented in a software prototype. The prototype and associated processes are currently being evaluated to ensure their validity and effectiveness in the target environment while the partnering utility company prepares the solution’s staged roll-out to operate their own charging stations and then open the system to other providers. (d) Lessons learned: Analyzing and then designing business processes to reach a common goal has been a unifying factor in our joint research project, where partners from industry and academia have differing backgrounds, expectations, and individual goals. BPM practices enabled the project team to create an innovative business model and corresponding business processes that will have an impact in practice. |
| Databáze: | OpenAIRE |
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