Qualitative and Quantitative Study of Older German and US Flight Attendants---the BEST AGE study

Autor:	Rush F. Green, Fernando Stancato, Alexandre David, Donald Morgan, Dianne Mcmullin, James Angerer, Melody Mastaw, Frank Ruggiero, Flavia Renata Dantas Alves Silva Ciaccia, Aristides Cintra
Rok vydání:	2014
Předmět:	media_common.quotation_subject Crew Workload Focus group language.human_language Medical Terminology German Feeling Aeronautics Overhead (business) language Psychology Medical Assisting and Transcription media_common
Zdroj:	Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 58:140-144
ISSN:	1071-1813 2169-5067
DOI:	10.1177/1541931214581030
Popis:	It is increasingly common to see older flight attendants in many countries. Embraer, Boeing and GMA Research, Inc. collaborated to conduct focus groups, fly-along observations and on-line surveys with older flight attendants in Germany and the United States. Difficulties with workload, overhead lifting and injuries were common themes. Offsetting the negative physical aspects for the older flight attendants was the feeling that they were better able to cope with disruptive passengers and crew issues.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::ddf76965d47e37c091f094a3a4127e17 https://doi.org/10.1177/1541931214581030 Zobrazit plný text záznamu