Towards Personalization by Information Savviness to Improve User Experience in Customer Service Chatbot Conversations
Autor: | Tim Polzehl, Yuexin Cao, Vicente Carmona, Xiaoyi Liu, Changjian Hu, Neslihan Iskender, André Beyer, Sebastian Möller |
---|---|
Rok vydání: | 2022 |
Zdroj: | Proceedings of the 17th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications. |
DOI: | 10.5220/0010814200003124 |
Databáze: | OpenAIRE |
Externí odkaz: |