Towards Personalization by Information Savviness to Improve User Experience in Customer Service Chatbot Conversations

Autor: Tim Polzehl, Yuexin Cao, Vicente Carmona, Xiaoyi Liu, Changjian Hu, Neslihan Iskender, André Beyer, Sebastian Möller
Rok vydání: 2022
Zdroj: Proceedings of the 17th International Joint Conference on Computer Vision, Imaging and Computer Graphics Theory and Applications.
DOI: 10.5220/0010814200003124
Databáze: OpenAIRE