Road rescue implements a flexible continuous process improvement framework
| Autor: | John R. Olson, Paul Savory |
|---|---|
| Rok vydání: | 1999 |
| Předmět: |
Engineering
business.industry media_common.quotation_subject Process improvement Statistical process control Industrial and Manufacturing Engineering Cycle time Risk analysis (engineering) Hardware and Architecture Control and Systems Engineering Customer satisfaction Quality (business) Operations management business Throughput (business) Software media_common Case analysis |
| Zdroj: | Journal of Manufacturing Systems. 18:152-155 |
| ISSN: | 0278-6125 |
| DOI: | 10.1016/s0278-6125(99)80019-3 |
| Popis: | Continuous improvement programs traditionally focus on making small incremental improvements to a system. Unfortunately, their success can be limited due to the rapidly changing environment within which most small companies operate. Improvement efforts should be flexible enough to capitalize on incremental and radical changes to a system. This paper presents a case analysis of how Road Rescue, an ambulance manufacturer, uses a continuous improvement framework to capitalize on both radical and incremental improvement opportunities. Results include a 10% increase in throughput, reduced cycle time of 44%, increased customer satisfaction, and higher quality. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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