Cutting Cost in Service Systems: Are You Running with Scissors?

Autor: Nils E. Thenent, Glenn Parry, Yee Mey Goh, Ettore Settanni, Linda Newnes
Rok vydání: 2014
Předmět:
Zdroj: Strategic Change. 23:341-357
ISSN: 1086-1718
DOI: 10.1002/jsc.1981
Popis: A rigorous link between the domains of cost estimation, systems theory, and accident investigation reveals fundamental epistemological limitations of commonly employed cost models when dealing with the characteristics of servitization systems.
Databáze: OpenAIRE
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