Scales for Knowledge Elicitation: An Experimental Comparison Study

Autor: Fábio Campos, Farley Fernandes, Rui Belfort
Rok vydání: 2020
Předmět:
Zdroj: Design, User Experience, and Usability. Interaction Design ISBN: 9783030497125
HCI (20)
DOI: 10.1007/978-3-030-49713-2_4
Popis: This paper was part of a doctoral thesis research and presents a discussion about the importance of selecting right measurement scales for contextual knowledge elicitation and how this contributes to alternative selection (and potentially other phases) in the design process. Four different types were compared, based on the results of two experimental procedures; an open online A/B test, with 294 participants, and a triangulated controlled one, based on test-retest, involving 90 people. The aim is impacting both research and practice, regarding the involvement of users in the designing, a complex and widely discussed matter of the discipline.
Databáze: OpenAIRE