How benchmarking can improve business reengineering

Autor: Theodor Richman, Charles Koontz
Rok vydání: 1993
Předmět:
Zdroj: Planning Review. 21:26-55
ISSN: 0094-064X
DOI: 10.1108/eb054447
Popis: Many managers consider business reengineering and benchmarking as separate avenues to be pursued. However, Xerox manager Theodor Richman tells how to marry the two processes and reap synergistic benefits by combining them into a new methodology for implementing change.
Databáze: OpenAIRE