Emotional Labor and Service Sabotage in the Hospitality Industry: The Mediating Role of Emotional Exhaustion
| Autor: | Mei-Ying Lai, Lou-Hon Sun, Hei-Lin Chu |
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| Rok vydání: | 2020 |
| Zdroj: | JOURNAL OF TOURISM AND HOSPITALITY MANAGEMENT. 8 |
| ISSN: | 2372-5133 2372-5125 |
| DOI: | 10.15640/jthm.v8n1a13 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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