Toward an Ontology for Improving Process Flexibility

Autor: Pedro R. S. Antunes, Hoang Ai Phuong, Mathews Nkhoma, Majo George, Nguyen Hoang Thuan
Rok vydání: 2020
Předmět:
Zdroj: Future Data and Security Engineering ISBN: 9783030639235
FDSE
DOI: 10.1007/978-3-030-63924-2_24
Popis: Process flexibility supports organisations to deal with changes, uncertainty, variations, and exceptions in business operations. Although several taxonomies of process flexibility have been proposed, the domain still lacks an ontological structure that clarifies and organises the domain. The current study fills this gap by building an ontology for improving process flexibility. Our results identify main business contexts, cases, dynamic modelling techniques, mechanisms to manage process flexibility, and their hierarchy relationships, which are structured into an ontology. The current study is significant as it provides a theoretical blueprint for improving the flexibility of organisational business processes.
Databáze: OpenAIRE