The Assessment of the Impacts of Improvement Projects in the Interrelated Processes: A Cross-Case Study
| Autor: | Julio C. Vicencio-Ortiz, William J. Kolarik |
|---|---|
| Rok vydání: | 2012 |
| Předmět: |
Process management
Process (engineering) Computer science media_common.quotation_subject 05 social sciences 0211 other engineering and technologies 02 engineering and technology Human performance technology General Business Management and Accounting Process management (computing) 021105 building & construction 0502 economics and business Quality (business) 050203 business & management media_common Qualitative research |
| Zdroj: | Quality Management Journal. 19:38-50 |
| ISSN: | 2575-6222 1068-6967 |
| DOI: | 10.1080/10686967.2012.11918072 |
| Popis: | This article demonstrates that the impact of an improvement project within an enterprise needs to be examined not only in the performance metrics of the target process but also in the performance of the interrelated processes. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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