The Forgotten Aspect of Communication: Principals’ Listening Skills

Autor: Alan R. Shoho, Jerry Woods
Rok vydání: 2009
Předmět:
Zdroj: Journal of School Public Relations. 30:150-165
ISSN: 0741-3653
DOI: 10.3138/jspr.30.2.150
Popis: This study investigated principals’ self-perceptions and teachers’ perceptions of principals’ listening skills. An instrument measuring perception of listening skills was developed on the basis of four listening factors: attending, empathy, response, and trustworthiness. Factor analysis confirmed the structure of the new listening instrument, and reliability analysis produced acceptable Cronbach alphas. The results of the study supported the hypothesis that principals’ self-perceptions of their listening skills were higher than teachers’ perceptions of their principals’ listening skills.
Databáze: OpenAIRE