Teamwork and Communication
| Autor: | Susan R. Glaser |
|---|---|
| Rok vydání: | 1994 |
| Předmět: |
Medical education
Teamwork Management unit Higher education business.industry Strategy and Management Communication media_common.quotation_subject education 05 social sciences 050109 social psychology Intervention (counseling) 0502 economics and business Pedagogy Collaborative Problem Solving 0501 psychology and cognitive sciences Session (computer science) Communication skills Praise Psychology business 050203 business & management media_common |
| Zdroj: | Management Communication Quarterly. 7:282-296 |
| ISSN: | 1552-6798 0893-3189 |
| Popis: | This 3-year research project assessed the effectiveness of a teambuilding intervention among a group of department leaders who supervised a fire management unit working in the forests of the western United States. The intervention began with a 3-day retreat that covered three basic areas: communication skills, consensus building, and collaborative problem solving. Four months later, a 1-day follow-up session was held, and 6 months after that, another 3-day retreat. For each of the following 2 years, every team member was again interviewed, and a 2-day follow-up session was held. Researchers conducted interviews prior to the intervention and each of the follow-up sessions. Three years after the intervention began, group members reported substantial improvement in their teamwork including: (a) an increase in the ability to raise issues and manage conflict, (b) an increase in mutual praise, support, and cooperation, (c) clarification of roles and responsibilities, and (d) long-term commitment to teamwork and innovation. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
|