WHEN BUREAUCRACY MATTERS FOR ORGANIZATIONAL PERFORMANCE: EXPLORING THE BENEFITS OF ADMINISTRATIVE INTENSITY IN BIG AND COMPLEX ORGANIZATIONS

Autor:	George Alexander Boyne, Rhys William Andrews, Ahmed Mostafa
Rok vydání:	2017
Předmět:	Public Administration Sociology and Political Science business.industry media_common.quotation_subject 05 social sciences Public relations Organizational performance 0506 political science Task (project management) 0502 economics and business 050602 political science & public administration Key (cryptography) Public service Business Bureaucracy Function (engineering) 050203 business & management media_common
Zdroj:	Public Administration. 95:115-139
ISSN:	0033-3298
DOI:	10.1111/padm.12305
Popis:	Administrative intensity is arguably a major determinant of public service performance. Although a large administrative function might constitute a bureaucratic burden, it could also enable organizations to better coordinate key activities. In particular, administrative intensity may strengthen or weaken the performance effects of other key organizational characteristics, such as size and task complexity. To explore these ideas, we analyse the separate and combined effects of administrative intensity, organization size and task complexity on the research and educational performance of UK universities between 2005 and 2011. The statistical results suggest administrative intensity has a performance pay-off for big and complex organizations
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::d738c80f6f2c2043eb489f92005178c9 https://doi.org/10.1111/padm.12305 Zobrazit plný text záznamu Plný text ve formátu PDF Plný text ve formátu HTML
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