Session Limits and the Probability of the Next Visit
Autor: | Allan J. Schwartz |
---|---|
Rok vydání: | 2016 |
Předmět: |
Service (business)
050103 clinical psychology Actuarial science business.industry 05 social sciences Discount points Session (web analytics) 050106 general psychology & cognitive sciences Psychiatry and Mental health Clinical Psychology Agency (sociology) Medicine 0501 psychology and cognitive sciences Limit (mathematics) business Statistic Service demand |
Zdroj: | Journal of College Student Psychotherapy. 30:238-251 |
ISSN: | 1540-4730 8756-8225 |
DOI: | 10.1080/87568225.2016.1219609 |
Popis: | Among the approaches that have been used to balance the demand for services with the agency’s service resources is to limit the number of visits available to clients. Such limits have been introduced, however, without any empirical basis for estimating the impact of a limit on the overall demand for services or the proportion of clients. The probability of a next visit is a statistic that addresses these shortcomings. Analyses indicate that there is a fairly stable pattern to students use of counseling services, that this pattern is affected by the imposition of a limit, and that reducing the probabilities of a next visit for the first, second, and third visits has a greater impact on reducing total service demand than imposing a limit at the 12th visit, the most commonly reported point |
Databáze: | OpenAIRE |
Externí odkaz: | |
Nepřihlášeným uživatelům se plný text nezobrazuje | K zobrazení výsledku je třeba se přihlásit. |