Emotional Labor and Crisis Response: Working on the Razor's Edgeby Sharon H. Mastracci, Mary E. Guy, and Meredith A. Newman

Autor: Leisha DeHart-Davis
Rok vydání: 2014
Předmět:
Zdroj: International Public Management Journal. 17:433-436
ISSN: 1559-3169
1096-7494
DOI: 10.1080/10967494.2014.935250
Popis: Emotional Labor and Crisis Response: Working on the Razor's Edge. Sharon H. Mastracci, Mary E. Guy, and Meredith A. Newman. Armonk, NY: M. E. Sharpe, 2011, 192 pages. Cloth ISBN: 978-0-7656-2518-2;...
Databáze: OpenAIRE