Transformation Education: A Vehicle for Structuring Group Care Organizations to Increase Service Quality and Effectiveness

Autor:	Andrew L. Ross
Rok vydání:	2008
Předmět:	Service quality Process management business.industry Best practice Context (language use) Public relations Structuring Transformation (music) Group care Pediatrics Perinatology and Child Health Organizational structure Business Law Care staff
Zdroj:	Residential Treatment For Children & Youth. 24:131-157
ISSN:	1541-0358 0886-571X
DOI:	10.1080/08865710802147596
Popis:	SUMMARY Transformation Education, an organizational philosophy and operating system, is designed to increase service quality and effectiveness of group care through aligning its organizational structure with its purpose. This alignment is achieved through creating a culture designed to dispense transformation rather than treatment. The author presents how the roles of the CEO, executive management, program administration, supervisory, professional and direct care staff can be aligned to achieve this end. He also presents how Transformation Education creates a flexible organization capable of adopting best practices and increasing program staff's abilities to think, and respond in context, to the challenges presented by behavior disordered youth.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::d5653aeadf7ee77096a935aacdbad4ea https://doi.org/10.1080/08865710802147596 Zobrazit plný text záznamu