User satisfaction with rural water drinking points in Woliso District, Central Ethiopia

Autor:	Abate Mekuriaw, Birki Gurmessa
Rok vydání:	2020
Předmět:	Water drinking 0208 environmental biotechnology User satisfaction 02 engineering and technology Business 010501 environmental sciences Socioeconomics 01 natural sciences 020801 environmental engineering 0105 earth and related environmental sciences Water Science and Technology
Zdroj:	Water Supply. 20:3330-3340
ISSN:	1607-0798 1606-9749
DOI:	10.2166/ws.2020.234
Popis:	Access to safe drinking water is essential to healthy living. Thus, investment in rural drinking water points is increasing in Ethiopia. However, little is known about user satisfaction with rural drinking water points. Therefore, this study was undertaken to investigate determinants of the user's satisfaction with rural drinking water points in Ethiopia by considering Woliso District (Woreda) as a case study. A semi-structured questionnaire was administered with 211 randomly selected households from six rural Kebeles (administrative areas), which were selected using a stratified sampling technique. Focus group discussions (FGD) and key interviews (KI) were also held along with observation. The quantitative data were analysed through descriptive statistics and binary logistic regression. The qualitative data were used to augment the results from the regression analysis. The results revealed that location of the water point, availability of guards, queueing time, service reliability, and distance significantly influence the satisfaction of users. Therefore, these significant factors should be addressed when planning water supply projects.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::d46f94346de1aa4f2b1806f021d9ed36 https://doi.org/10.2166/ws.2020.234 Zobrazit plný text záznamu