Factors associated with patient no-show rates in an academic otolaryngology practice
| Autor: | Matthew L. Bush, Caitlin E. Fiorillo, Brett T. Comer, Thomas J. Gal, Chen I-Chen, Philip M. Westgate, Allyson L. Hughes |
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| Rok vydání: | 2017 |
| Předmět: |
medicine.medical_specialty
Younger age business.industry Psychological intervention Evidence-based medicine Insurance type Subspecialty 03 medical and health sciences 0302 clinical medicine Otorhinolaryngology Emergency medicine Health care medicine 030212 general & internal medicine 030223 otorhinolaryngology business Medicaid |
| Zdroj: | The Laryngoscope. 128:626-631 |
| ISSN: | 0023-852X |
| DOI: | 10.1002/lary.26816 |
| Popis: | Objectives/Hypothesis Factors affecting access to healthcare is an expanding area of research. This study seeks to identify factors associated with no-show rates in an academic otolaryngology practice to improve clinical efficiency and patient access to care. Study Design Retrospective review. Methods A retrospective review of scheduled clinical appointments from February 1, 2015 to January 30, 2016 at a single academic otolaryngology department was performed. Statistical analysis was completed to examine the association of no-show rates with the following: otolaryngology subspecialty, clinic location (e.g., main campus vs. satellite), patient demographic factors, attending seniority, temporal factors, insurance types, rurality, and visit type. Results There was an overall no-show rate of 20% for 22,759 scheduled clinic visits. Satellite clinics had the highest no-show rates at 25% (P |
| Databáze: | OpenAIRE |
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