The Study of Determinants of Hospital Organization Trust Leading to Trust in Hospital Worker's Organization Trust

Autor: Kyung-Mee Ahn, Seul-Ki Hwang, Hyun-Chong Chong
Rok vydání: 2013
Předmět:
Zdroj: The Korean Journal of Health Service Management. 7:113-124
ISSN: 2093-5986
DOI: 10.12811/kshsm.2013.7.2.113
Popis: The purpose of this study is to investigate of determinants of hospital organization trust affecting to hospital worker`s trust in organization. This study was measured levels of trust in organization of hospital workers and 5 determinants of organization trust, organizational fairness, consideration, morality, competence and responsibility toward a society. Levels of trust in organization of hospital workers and determinants of organization trust were assessed using a sample of 190 employees who work at 2 hospitals in Seoul, Kyunggi. Data were collected by self-administered questionnaires from november 22 to 29 in 2012 and analyzed SPSS 18 by using t-test, ANOVA and regression analysis. The results of this study indicate that organizational fairness, consideration and responsibility toward a society among 5 determinants were positively related to levels of trust in organization of hospital workers. Based on these findings, it can be defined that 5 determinants of hospital organization trust influences levels of trust in organization of hospital workers. The implications of this study are discussed and areas for future research are presented.
Databáze: OpenAIRE