Measuring emotional valence to understand the user's experience of software
Autor: | Richard L. Hazlett, Joey Benedek |
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Rok vydání: | 2007 |
Předmět: |
business.industry
Process (engineering) Computer science General Engineering Software development Human Factors and Ergonomics Education Human-Computer Interaction Software User experience design Hardware and Architecture Human–computer interaction Software design Design process User interface business Facial electromyography |
Zdroj: | International Journal of Human-Computer Studies. 65:306-314 |
ISSN: | 1071-5819 |
DOI: | 10.1016/j.ijhcs.2006.11.005 |
Popis: | This paper reports on the results of two studies that used facial electromyography (EMG) measures combined with verbal and performance measures to provide feedback in the software design process on the user's emotional state. The first study assessed 16 participant's emotional responses while they passively viewed mock ups of proposed new operating system features. The second study measured the emotional responses of 15 participants while they actively used one of two versions of a media player. This multimodal assessment method was able to provide a sensitive measure of the desirability of the proposed software features, and a measure of emotional tension and mental effort expended in the interactive tasks. |
Databáze: | OpenAIRE |
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