Benchmarking intangible assets: enhancing teamwork performance using self‐assessment

Autor:	John M. Sharp, Christopher J. Bamber, Pavel Castka
Rok vydání:	2004
Předmět:	Self-assessment Teamwork Process management Strategy and Management media_common.quotation_subject Perspective (graphical) Key (cryptography) Business Benchmarking Business and International Management Team working media_common Management
Zdroj:	Benchmarking: An International Journal. 11:571-583
ISSN:	1463-5771
DOI:	10.1108/14635770410566483
Popis:	This paper discusses self‐assessment and benchmarking of intangible assets in teamwork development. First examines key approaches to team‐performance measurement and present a systems perspective on teamwork, hence benchmarking of teamwork performance. In consequence, a generic model based on EFQM framework – the TEaM model, is proposed as a self‐assessment and benchmarking tool. TEaM consists of ten criteria (enablers and results) that are outlined in the paper. Also demonstrates how TEaM can be applied in organisations and how this tool reflects the emerging trends in benchmarking practice.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::d2d701433b815d75b517c5edcd5f9ce2 https://doi.org/10.1108/14635770410566483 Zobrazit plný text záznamu