App Analysis with a Larger Than Usual Number of Usability Experts

Autor: Siva Ratna Kumari Narisetti, Michael B. Twidale
Rok vydání: 2021
Předmět:
Zdroj: HCI International 2021-Posters ISBN: 9783030786342
HCI (37)
DOI: 10.1007/978-3-030-78635-9_7
Popis: Mobile app development and usage is booming in India; however, it is still in the early stages of adoption especially among the rural farming community. This research attempted to identify the usability problems of a selected agricultural mobile app, NaPanta, developed for Indian farmers. A twofold method was used to understand the usability and functionality of the app. Phase-1: the app was reviewed by experts (n = 18) using cognitive walkthrough and heuristic evaluation for usability and performance analyses. Phase-2: field studies with real users (n = 53) were conducted to compare and validate findings from the low-cost usability studies of phase-1. This paper discusses methods and findings of phase-1.
Databáze: OpenAIRE