Telerehabilitation for Rural Veterans: A Qualitative Assessment of Barriers and Facilitators to Implementation
| Autor: | Jennifer Hale-Gallardo, Huanguang Jia, Kimberly Findley, I Magaly Freytes, Zaccheus J. Ahonle, Sergio Romero, Consuelo M. Kreider, Gail Castañeda, Diane C Cowper Ripley |
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| Rok vydání: | 2020 |
| Předmět: |
Telemedicine
Medical education Rehabilitation 030503 health policy & services medicine.medical_treatment Flexibility (personality) General Medicine 03 medical and health sciences 0302 clinical medicine Community of practice Mentorship Telerehabilitation medicine 030212 general & internal medicine Rural area Thematic analysis 0305 other medical science Psychology General Nursing |
| Zdroj: | Journal of Multidisciplinary Healthcare. 13:559-570 |
| ISSN: | 1178-2390 |
| Popis: | Purpose Telerehabilitation (TR) is increasingly being used to meet the rehabilitation needs of individuals living in rural areas. Nevertheless, reports on TR implementation for rural patients remain limited. As part of a broader evaluation, this study investigated barriers and facilitators to the implementation of a national TR program to meet the needs of rural Veterans Health Administration (VHA) patients. Methods This study applied a qualitative approach to the RE-AIM framework to investigate barriers and facilitators impacting TR implementation. We conducted in-depth, semi-structured interviews with ten program managers and medical directors within the VHA at three time points during the first 18 months of implementation. Interviews were analyzed using thematic analysis. Results Three themes were identified describing key cultural, infrastructural and logistical, and environmental barriers impacting the reach, adoption, and implementation of TR. Within the themes, facilitators for TR were also identified to include, allowing providers flexibility in implementing TR, mentorship and development of creative approaches to TR training, overcoming infrastructural and logistical TR barriers through championing, and continuous sharing of lessons learned in a community of practice. Discussion This study explicates salient barriers and facilitators encountered during the first 18 months of implementation of a TR program within a national healthcare system in the United States. Implementing TR to meet the rehabilitation needs of Veterans in resource-limited rural environments requires creative approaches and flexibility, as well as perseverance and consistent championing in order to overcome cultural challenges. This, in combination with infrastructural challenges, such as lack of broadband, adds greater complexity to meeting the needs of rural patients. This study provides new and in-depth understanding of the processes by which TR is implemented in a large healthcare system and points to practical real-world lessons in implementing TR for rural patients. |
| Databáze: | OpenAIRE |
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