(Customer Loyalty, Expectations and Retention) CRM that listens to the voice of the customer. SOCAP 6th Annual Technology Forum. Chicago. June 25-27, 2001
| Autor: | Griner, Brian |
|---|---|
| Jazyk: | angličtina |
| Rok vydání: | 2001 |
| DOI: | 10.13140/rg.2.2.19480.44808 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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