| Popis: |
Whether 18 years old and raised on the Internet or an adult seeking the convenience of online service, today’s student expects personalizable, online self-service, along with high-touch access to help when self-service falters. Personalizable, online self-service is the promise of the campus portal, a promise that can be achieved and afforded if colleges and universities take seriously the challenge to transform and redesign the form and substance of their high-touch interactions with students and other stakeholders. |
