Managers’ Restorative Versus Punitive Responses to Employee Wrongdoing: A Qualitative Investigation
| Autor: | Kenneth D. Butterfield, Nathan Robert Neale, Jerry Goodstein, Thomas M. Tripp |
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| Rok vydání: | 2018 |
| Předmět: |
Economics and Econometrics
Punishment media_common.quotation_subject 05 social sciences Punitive damages Context (language use) 06 humanities and the arts 0603 philosophy ethics and religion General Business Management and Accounting Restorative practices Arts and Humanities (miscellaneous) Wrongdoing 0502 economics and business 060301 applied ethics Justice (ethics) Business and International Management Business ethics Psychology Set (psychology) Law Social psychology 050203 business & management media_common |
| Zdroj: | Journal of Business Ethics. 161:603-625 |
| ISSN: | 1573-0697 0167-4544 |
| DOI: | 10.1007/s10551-018-3935-x |
| Popis: | A growing body of literature has examined managers’ use of restorative practices in the workplace. However, little is currently known about why managers use restorative practices as opposed to alternative (e.g., punishment) responses. We employed a qualitative interview technique to develop an inductive model of managers’ restorative versus punitive response in the context of employee wrongdoing. The findings reveal a set of key motivating and moderating influences on the manager’s decision to respond to wrongdoing in a restorative versus punitive manner. The findings also suggest that managers’ personal needs and perceived duties in the aftermath of employee wrongdoing are generally more consistent with restorative responses than punishment responses, which helps explain managers’ use of restorative workplace practices. |
| Databáze: | OpenAIRE |
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