The Impact of Corporate Sustainability and Digitalization on International Banks’ Performance
| Autor: | Fernando Úbeda, Elisa Aracil, Francisco Javier Forcadell |
|---|---|
| Rok vydání: | 2020 |
| Předmět: |
Economics and Econometrics
Global and Planetary Change media_common.quotation_subject Credence 05 social sciences Privacy rights Context (language use) Management Monitoring Policy and Law 050601 international relations 0506 political science Politics Information asymmetry Corporate sustainability Political Science and International Relations 050602 political science & public administration Business Law Industrial organization Panel data Reputation media_common |
| Zdroj: | Global Policy. 11:18-27 |
| ISSN: | 1758-5899 1758-5880 |
| DOI: | 10.1111/1758-5899.12761 |
| Popis: | We analyse the implications for international banks of two contemporary megatrends: corporate sustainability (CS) and digitalization. The digital environment and the availability of massive data from customers generate asymmetric information for banks to the detriment of customers, who experience individual vulnerabilities such as privacy rights. This can hinder the positive influence of digitalization in banks’ performance, with relevant managerial and political implications. In this context, the reputation generated by CS strategies can constitute a credence factor that reduces customers’ fears of opportunistic behavior and information asymmetries. We test and find support for our hypothesis over a panel data of large international banks from developed countries. Our findings shed light on the mutual reinforcement of CS and digitalization strategies in enhancing banks’ market performance and efficiency. |
| Databáze: | OpenAIRE |
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