Viable Systems Model in Triple-Agile Context
| Autor: | Ligita Bušinska, Marite Kirikova, Andrejs Dubrovskis, Edgars Salna |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
Service (business)
Process management Software_GENERAL business.industry Viable system model Software as a service 05 social sciences Service management Cloud computing 02 engineering and technology Service provider Business relationship management 020204 information systems 0502 economics and business 0202 electrical engineering electronic engineering information engineering business 050203 business & management Agile software development |
| Zdroj: | Lecture Notes in Business Information Processing ISBN: 9783319999500 BIR |
| DOI: | 10.1007/978-3-319-99951-7_11 |
| Popis: | This paper reports on the results of the research regarding the Triple-Agile concept that has been introduced for supporting agile SMEs with cloud services agilely. The Triple-Agile concept implies three aspects of agility: agility of SME processes, agility of transition to cloud services, and agility of cloud service provision. The paper proposes using a viable system model, in general, and Viable Enterprise Bus design principles, in particular, to reflect services in small and medium sized enterprise ecosystems where both service providers and service consumers are SMEs. The use of a viable system model offers an opportunity to better understand relationships between services and thus may help to improve agility of service provision. The viable system model is applied to a triple-agile ecosystem from two viewpoints: the viewpoint of service and business relationship maturity and the viewpoint of service functions. |
| Databáze: | OpenAIRE |
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