Evaluating and Managing Tramp Shipping Lines Performances: A New Methodology Combining Balanced Scorecard and Network DEA
| Autor: | Ying-Chen Hsu, H. David Sherman, Cheng-Chi Chung, Hsuan-Shih Lee |
|---|---|
| Rok vydání: | 2013 |
| Předmět: |
Cross efficiency
021103 operations research Balanced scorecard Operations research Business process Computer science 0211 other engineering and technologies Network data Sample (statistics) 02 engineering and technology Shipping line Computer Science Applications Signal Processing Financial crisis 0202 electrical engineering electronic engineering information engineering 020201 artificial intelligence & image processing Information Systems Overall efficiency |
| Zdroj: | INFOR: Information Systems and Operational Research. 51:130-141 |
| ISSN: | 1916-0615 0315-5986 |
| Popis: | The shipping industry is essential for the economic development of nations like Taiwan as a means delivering and receiving cargo. Shipping has been depressed since 2008 as a result of the financial crisis increasing pressure for the shipping lines to operate more efficiently. This paper aims to contribute to the existing literature by proposing a novel model to identify and understand paths to improve shipping services by integrating network Data Envelopment Analysis (DEA) and the Balanced Scorecard (BSC). The proposed model treats the four perspectives of BSC (financial, customer, internal business processes, and learning and growth) as four interconnected stages and calculates overall efficiency of each shipping company as well as the individual efficiency of BSC each stage. We present proposed model to advance the analysis of the shipping industry and to suggest an approach that benefits from DEA and BSC. Applying our proposed model to a limited sample of shipping line data, our test results s... |
| Databáze: | OpenAIRE |
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