Qualitative and Quantitative Study of Older Japanese, German, Brazilian and US Air Travelers---the BEST AGE study

Autor:	Dianne Mcmullin, James Angerer, Embraer Donald Morgan, Alexandre David, Melody Mastaw, Aristides Cintra, Frank Ruggiero, Fernando Stancato, Flavia Renata Dantas Alves Silva Ciaccia, Rush F. Green
Rok vydání:	2014
Předmět:	business.product_category Advertising Interactive kiosk Focus group language.human_language Medical Terminology German Entertainment Geography Overhead (business) language Demographic economics business Medical Assisting and Transcription Air travel
Zdroj:	Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 58:135-139
ISSN:	1071-1813 2169-5067
DOI:	10.1177/1541931214581029
Popis:	Increases in air travel, disposable income, and median age around the world suggest that the needs of the older traveler will have an increasing impact on the air travel system. Embraer, Boeing and GMA Research, Inc. conducted focus groups, fly-along ethnographic observations and on-line surveys with older air travelers in Japan, Germany, Brazil and the United States. Difficulties walking long distances, accessing overhead bins, operating automated check-in kiosks and in-flight entertainment systems, and entering and exiting seats were common themes. The relatively limited space and perceived sanitary conditions within the lavatories also posed limitations for many older travelers. However, a striking number of older travelers report a desire to continue travelling as often or more frequently in the future.
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::c672b62a20864f6fd40e4d92930d35aa https://doi.org/10.1177/1541931214581029 Zobrazit plný text záznamu