A case study of functional benchmarking as a source of knowledge for car parking strategies

Autor: Ian Humphreys, Stephen Ison, Ian Straker, Graham Francis
Rok vydání: 2009
Předmět:
Zdroj: Benchmarking: An International Journal. 16:30-46
ISSN: 1463-5771
DOI: 10.1108/14635770910936504
Popis: PurposeThe purpose of this paper is to explore the process benefits and findings of a functional benchmarking exercise. It explores the issues surrounding the potential introduction of a direct employee car parking financial incentive or disincentive measure at an airport, drawing on best practice from specific non‐airport organisations.Design/methodology/approachA case study approach is taken in which three different organisations are considered from a functional benchmarking perspective.FindingsThere are direct findings in terms of how to develop employee parking strategies/policies.Research limitations/implicationsThis paper adds to the practical literature on functional benchmarking by presenting evidence from a benchmarking exercise of three case study organisations.Practical implicationsThere are practical findings in terms of the potential benefits and limitations from a functional benchmarking exercise. There are also practical recommendations in terms of organisations seeking to develop and implement staff car parking strategies.Originality/valueThe paper provides an illustration of functional benchmarking in practice.
Databáze: OpenAIRE