Addressing users' health issues in software development – an exploratory study
| Autor: | Inger Boivie, Carl Åborg, Jenny L. Persson, Stefan Blomkvist |
|---|---|
| Rok vydání: | 2003 |
| Předmět: |
Engineering
Process management Operations research business.industry Process (engineering) Software development Exploratory research General Social Sciences Usability Occupational safety and health Human-Computer Interaction Arts and Humanities (miscellaneous) Participatory design Developmental and Educational Psychology Software design User interface business |
| Zdroj: | Behaviour & Information Technology. 22:411-420 |
| ISSN: | 1362-3001 0144-929X |
| DOI: | 10.1080/01449290310001624347 |
| Popis: | In this paper we argue that occupational health expertise should be directly involved in the software design process, and describe an exploratory study where health experts and users participated in the analysis, design and evaluation of a prototype. We addressed the problem of poor overview and control in electronic case handling. We used methods primarily from the participatory design field in combination with a framework describing some of the main risk factors for stress-related disorders in VDU work. We conducted observation interviews where the questions were based on the risk factors of high demand, low control and poor support. The interviews were the main lever for addressing these factors and making them ‘visible’ in the process. They could then be turned into requirements, design criteria and scenarios that we used as a basis for our design. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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