Autor:	Harry A. Taute, Shaun McQuitty, Elise Pookie Sautter
Rok vydání:	2011
Předmět:	Marketing Information management Communication media_common.quotation_subject Empathy Emotional competence Appeal to emotion Emotional expression Public service Emotion recognition Business and International Management Psychology Emotional exhaustion Social psychology media_common
Zdroj:	Journal of Advertising. 40:31-44
ISSN:	1557-7805 0091-3367
DOI:	10.2753/joa0091-3367400303
Popis:	This research examines the role of emotional information management (comprised of emotion recognition, regulation, and empathy) in responses to public service appeals (PSAs) with emotional overtone...
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::c45458b9b265f15fd03225cd1daca249 https://doi.org/10.2753/joa0091-3367400303 Zobrazit plný text záznamu Plný text ve formátu PDF