Factors that Influence the Acceptance of Internet of Things Services by Customers of Telecommunication Companies in Jordan
| Autor: | Mohd Sharifuddin Ahmad, Adai Mohammad Al-Momani, Moamin A. Mahmoud |
|---|---|
| Rok vydání: | 2018 |
| Předmět: |
Human-Computer Interaction
business.industry Strategy and Management 0502 economics and business 05 social sciences 0202 electrical engineering electronic engineering information engineering 050211 marketing 020201 artificial intelligence & image processing Advertising 02 engineering and technology Business Internet of Things Computer Science Applications |
| Zdroj: | Journal of Organizational and End User Computing. 30:51-63 |
| ISSN: | 1546-5012 1546-2234 |
| DOI: | 10.4018/joeuc.2018100104 |
| Popis: | This article describes how the Internet of Things (IoT) is a new paradigm shift in information technology (IT). The IoT manifests the phenomenon of ubiquitous computing when objects or ‘things' are connected to the Internet providing automated services related to the things. However, few studies investigated the acceptance of these services by customers. Consequently, the purpose of this article is to investigate the factors that affect the acceptance and use of the IoT services by customers of telecommunication companies in Jordan. A total of 176 respondents participate in this study and the collected data is analyzed using SPSS. The findings indicate that behavioral intention significantly affects the use behavior of IoT services. In addition, IT knowledge is the most important factor that affects the behavioral intention followed by other factors. |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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