AI-based Categorization Method of Online Shoppers’ Inquiry for Enhanced Response Efficiency

Autor:	Jung-Yeon Kim, Keonsoo Lee, Byeong-Gwon Kang
Rok vydání:	2021
Předmět:	Categorization business.industry Computer science Artificial intelligence computer.software_genre business computer Natural language processing
Zdroj:	The Journal of Korean Institute of Information Technology. 19:119-126
ISSN:	2093-7571 1598-8619
Databáze:	OpenAIRE
Externí odkaz:	https://explore.openaire.eu/search/publication?articleId=doi_________::c181f742b01bac77877f37dd0f0c5618 https://doi.org/10.14801/jkiit.2021.19.8.119 Zobrazit plný text záznamu