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In order to talk about performance management, one shall apply business continuity concepts that imply to forecast, understand, document, measure and transform a complex situation at a specific time in a highly depended environment. Business continuity within critical infrastructures (CI) sectors represent the core of a comfortable life in term of vital societal functions, health, safety, security, economic or social well-being of people (as stated Directive 114/2008). For a long period of time, critical infrastructure sector were assessed as an isolated system with no exchanges with the macro-system / environment. Nowadays, when the "systems of system" paradigm is more and more applied, the interdependencies become a major topic of discussion. Interdependencies represent the bi-directional relationship between the sectors under evaluation; the activity disruption within one sector is followed by the disruptions within the interdependent sectors. The authors consider very useful such demarche as identifying the CIs sectors interdependencies that might occur when dealing with e-Learning platforms. Furthermore, once identified, the authors analysed the impact of service disruption within one CI sector over the others CIs performance. The method used during the primary research was the survey and the tool - the structured-interviews. The second step was to add expert elicitation in order to surpass the challenges emphasized by the analysis. One of the input data for the present paper was a previous research made by the authors that highlighted that the research made at national level should be analysed in terms of critical infrastructures. The originality of the present paper consists in identifying the interoperability of sectors that weren't taken into consideration before, as for example research, while most interdependencies' studies are focused on IT&C and energy or water and energy interdependencies. |
