Customer Lifetime Value as the Basis of Customer Segmentation

Autor: Katherine N. Lemon, Tanya Mark
Rok vydání: 2006
Předmět:
Zdroj: Journal of Relationship Marketing. 5:55-69
ISSN: 1533-2675
1533-2667
DOI: 10.1300/j366v05n02_04
Popis: In this article, we examine current trends in customer life-time value and customer segmentation models and identify key issues for future research. CLV-based segmentation is a segmentation approac...
Databáze: OpenAIRE