Popis: |
This chapter provides a perspective on unique empirical issues in building web-based decision support systems (WB-DSSs) and research approaches for investigating such systems. We define the elements of a WB-DSS, contrast them with desktop DSSs, and outline the unique opportunities and challenges involved in developing and deploying WBDSSs. We then review research investigating WB-DSSs by discussing WB-DSS research perspectives, relevant theories in evaluating WB-DSSs, and candidate variables and constructs for measuring the performance and success of WB-DSSs. |