Toward a technology for organizational memories

Autor: Andreas Abecker, Michael Sintek, Otto Kühn, Knut Hinkelmann, Ansgar Bernardi
Rok vydání: 1998
Předmět:
Zdroj: IEEE Intelligent Systems. 13:40-48
ISSN: 1094-7167
DOI: 10.1109/5254.683209
Popis: To meet the growing need for enterprise-wide knowledge management, the authors have developed and fielded a three-layered model for processing knowledge. This article shows how their organizational memory serves as an intelligent assistant and deals with both formal and non-formal knowledge elements in a task-oriented fashion.
Databáze: OpenAIRE