The relationship between switching cost and customer loyalty after the application of mobile phone number portability regulation at mobile communication sector in Turkey
| Autor: | Günay Kurtuldu, İsmail Dülgeroğlu |
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| Rok vydání: | 2017 |
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| Zdroj: | Pamukkale University Journal of Social Sciences Institute. 2017:183-194 |
| ISSN: | 2147-6985 1308-2922 |
| DOI: | 10.5505/pausbed.2017.36449 |
| Databáze: | OpenAIRE |
| Externí odkaz: |
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