Sensegiving for moral authenticity at New Clairvaux Vineyard

Autor: Dan Parrish, James A. Downing
Rok vydání: 2020
Předmět:
Zdroj: Journal of Hospitality and Tourism Management. 44:283-290
ISSN: 1447-6770
DOI: 10.1016/j.jhtm.2020.01.017
Popis: Authenticity is a formidable tool for entrepreneurs seeking differentiation by managing consumer perceptions. While the literature provides evidence for authenticity motivating consumers, an opportunity exists to deepen our understanding of mechanisms that create a sense of authenticity in entrepreneurial ventures. We report on a qualitative study of the creation of a vineyard in the crowded California wine market. The founders of New Clairvaux Vineyard engaged in sensegiving activities to illustrate their espoused values and create an organizational identity. As vineyard patrons interacted with New Clairvaux stakeholders (e.g. Trappist monks) they compared the values in action they witnessed with the vineyard’s espoused values, which led to a perceived sense of moral authenticity, which then led to a heightened perception of quality in New Clairvaux’s wines.
Databáze: OpenAIRE