The state of business process reengineering: a search for success factors

Autor: David Paper, Ruey-Dang Chang
Rok vydání: 2005
Předmět:
Zdroj: Total Quality Management & Business Excellence. 16:121-133
ISSN: 1478-3371
1478-3363
DOI: 10.1080/1478336042000309907
Popis: In this article, we explore the organizational process change dynamic through a theoretical lens of business process reengineering (BPR) models. We review relevant literature related to such models to devise a synthesized model of BPR. The synthesized model facilitates the identification of success factors for BPR. Results from in-depth case-study research add explanatory power to our model. It is hoped that our model and subsequent success factors will offer insights to help organizations effectively manage change and transformation.
Databáze: OpenAIRE
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